It answers. Then it books the job.
First ring, every hour of the week. It answers in your words, asks what you would ask, screens out the time-wasters, and puts the appointment in your calendar.
The phone rings while everyone is busy.
Nights, weekends, and the twenty minutes you were already on another call. Those are the ones that go to voicemail, and most callers don't leave one — they dial the next name on the list.
It picks up on the first ring
Business hours, after hours, weekends, or while your line is already engaged. There is no queue and no voicemail.
It asks what you would ask
Trained on your business, in your words. What the job is, when they need it, and whatever else you want captured before anyone drives out.
It books straight into your calendar
It checks your real availability, offers the slots you actually want filled, books it, and texts the caller a confirmation before they hang up.
You get the call, written down
Name, number, what they wanted, the recording and the transcript. Anything it could not handle comes to a person with the reason attached.
Why not just use voicemail. Most people will not leave one. They hang up and call the next name on the list, and you never learn it happened. A missed call is not a message you get to later — it is a job that went to someone else while you were under a sink.
Book a callLive on your line inside a fortnight.
Nothing goes live until you have listened to it handle your own calls and agreed with how it sounds.
Your call, written down
An hour with whoever answers the phone now. What you say when you pick up, what you always ask, which jobs you take and which you turn away, and what an emergency means to you. We write it down because nobody ever has.
The build
One to two weeks. We set up the number, write the script in your words, connect your calendar, and run it against real calls until it sounds like your office rather than a robot. It goes live when you say it does.
Running it
You add a service, change your hours, start turning down a job type. We keep the script current and send a monthly summary of every call it took and every one it passed to a person. Month to month, thirty days' notice.